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Frequent QuestionsHow do I link the email to my domain?
To connect an email to your domain: Go to the DNS settings page at your domain service provider. Add the dmail DNS records exactly as shown on the product details page after completing the purchase. After adding the records, wait a few minutes for DNS propagation across global servers. Test the email by sending and receiving messages to ensure the service is working properly. * Important: Remove any MX or TXT records associated with another email service to avoid conflicts
How do I add a new email account?To create a new email account: Go to the service License Management page. Add the required number of licenses based on the number of accounts you want to create. After licenses are activated, click "Add Email". Enter the required email details (username, password, etc.) and save.How do I change the email password?To update the password for one of your team email accounts: Go to the email management page for the service. Select the email account you want to update. Click "Change Password". Enter the new password and save the changes.How to use my professional email with outlook?You can add your email account to the Outlook application using the following mail server details: Incoming Server: mail.dmail.sa IMAP Port: 993 or POP3 Port: 995 Outgoing Server: mail.dmail.sa SMTP Port: 465